• [General]

    Welcome to Royal Crown

    Royal Crown is a Battle Royale game in which you must survive to the end to win. Enjoy the role-playing survival game, Royal Crown which you can experience from the field farming, crafting, to the PVP battle. Choose the game mode in the lobby, Solo or Squad. Or you can practice in Training mode to polish your skill techniques. Wanna find more about Royal Crown and meet your survival buddies?: Check out our Facebook https://www.facebook.com/RoyalCrownGL/ and take a round in Discord https://discord.gg/htpu6f7qJc


    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    How to survive in battle royal

    - Full of unique characters of Champions! Use diverse skills to win the battle. - Obtain gears by opening the chest, hunting, and PVP to become stronger! - Additional help: DIY is one way to survive longer. Cooking, making Skillbooks, and more!
    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Age Requirement

    Royal Crown requires a minimum age of 15 years old. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Game modes

    There are many different game modes in Royal Crown: - You can practice your techniques without meeting actual players in Training mode - Everyone plays alone on the battlefield, Solo mode - Duo mode with two players as a team - Up to 3 players can play together, team play PVP, Squad mode 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    About Battle Pass

    You will meet the new Battle Pass with the new Season of Royal Crown. Earn Battle Stars to raise your Batte Pass tier and get tons of presents! Battle Pass of the season can be purchased and used only during that season. *You cannot claim any previous season's goods once the season ends. Don't forget to claim all the Battle Pass goods before the time ends! 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    How to collect Battle Star

    You need Battle Stars to raise your Battle Tier. Battle Stars can be obtained by weekly quests and level-up. Finish the quests, and level-up by playing the game. A present in every 100 tiers is waiting for you! 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Account Level

    With every new season starts, the account level resets. So you can re-start your new journey to the Royal Crown again. Therefore, you will have the same chance to earn new Battle Pass rewards with others. You can obtain Battle Stars through Account level-up.  

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Invite your friends to battle with

    SQUAD mode can let you enjoy the 3 player battle royale. You can invite your friend to build a team in the lobby by tap(click) "+" button. However, you have a choice to enter the SQUAD mode alone to meet random players. Co-operate is the key to the winner! Enjoy triple survival play! 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Ranking and Battle records

    Check your survival and battle records in Profile and Rank (in Lobby). Total, or by Champion, Game mode, Season, and other stats will be provided. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Free Champions

    You have a chance to use 6 free Champions every week. Free Champions are going to be changed every day. You can purchase New Champions by Diamonds or Golds. *Champions you already owned can be included. *Free rotation champion list changes every Tuesday 00 UTC. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Decorate your champion

    Show off your Champion! Go to [Champion > Change Skin] to change your Champion's look. Skin, Weapons, Hat, and Face accessory will make your Champion shines more! 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Storage Chest

    Everything you owned needs your personal touch! From the Glider, Mount, Freefall Trail, Cooking, Loot Chest, Wards, and to Spray! Go to your Storage to check out what you have owned. NOTE: All Champions share the Storage items. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Rotation Shop

    Rotation Shop changes every 12 hours. If you are lucky enough, you will meet the one you've been looking for! 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    How to earn Crowns

    When you claim what you already owned, it turns into Crowns. You can use Crowns in Crown Shop. *Some accessorizing items can be obtained more than 1. In this case, you will need to have minimum 21 items to collect crowns. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    I want to change my nickname

    In Royal Crown, name changing is unable. Please choose your name carefully. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Push Notification setting

    We are sending push notifications to let you know various information on the game. If you’d like to disable notifications on your device, go to settings. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Why have my diamonds, crowns, or golds disappeared?

    In Royal Crown, we've added confirmation steps to prevent accidental purchases. If you have found your Diamonds, Crowns, or Golds have missing, it's because they've somehow been spent by the player. Please note that we cannot offer any refunds or cancelation. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Quick Slots

    You can register a maximum 6 items in your slots. If your slot is empty, the consumable item you obtain directly goes to the slot. Open inventory(i) if you wish to change the slot item. Consumable items have their own positions in the slots: - 1 to 3: Totem, Scrolls - 4: Food, Eatable materials - 5 to 6: Potions 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Ultimate Skill

    Champions have Ultimate Skills. Ultimate Skill needs to charge before use. Charging Ultimate Skills is available only by the battle with other players (not NPCs). 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Attacking the Knocked out player

    In Squad battle, you can move after a while when the Champion heath gauge is zero. On mobile, you need to tap Champion facial button if you wish to attack knocked-down Champion. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Character skills are not reflecting equipment effects

    Currently, skill descriptions do not reflect the effects of your equipment. Don't worry, they are actually applied to your characters.

    We are planning to improve the skill descriptions soon. In that way, you can see the correct description with equipment effects applied.

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Where can I download Royal Crown?

    -Where can I download Royal Crown for my Android or iOS Device? Google Play Store: https://play.google.com/store/apps/details?id=com.linegames.rc App Store: https://itunes.apple.com/app/id1473218768 -Where can I find and download Royal Crown for Steam? Steam: https://store.steampowered.com/app/1094710/Royal_Crown/ Check out more about Royal Crown on our official website: Go to our Facebook (https://www.facebook.com/RoyalCrownGL/) and Discord (https://discord.gg/htpu6f7qJc)! 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    My game crashes

    In order to play Royal Crown requires following our minimum device specifications. Please check your device meets the conditions of our min. device specs. Royal Crown also requires an internet connection to play. Make sure that you are connected to a reliable network with a strong signal to provide a multiplayer game. If you still have problems with your game with a reliable device and internet connection, the installed game may have been crashed. You can download and re-install Royal Crown from the store. - Google Play Store: https://play.google.com/store/apps/details?id=com.linegames.rc - App Store: https://itunes.apple.com/app/id1473218768 - Steam: https://store.steampowered.com/app/1094710/Royal_Crown/ 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Minimum Device specs

    To play Royal Crown, you need a device that meets at least the following specifications: - Android CPU: Qualcomm Snapdragon 801 RAM: 2GB OS: 4.4.0 Screen Resolution: 1920 x 1080 - iOS CPU: Apple A8 RAM: 1GB (2GB recommended) OS: 9.0 Screen Resolution: 1334 x 750 - PC OS: Window 7 (64bit) Processor (CPU): Pentium4 2.0GHz (intel i3 recommended) Memory: 2GB (8GB recommended) GPU: 512MB or more of video memory 3D accelerated graphic card (NVIDIA Geforce GTS 450 (or equivalent ATI) recommended) DirectX version: DirectX 9.0 (DirectX 9.0c recommended) Storage: 1GB Free Space (2GB Free Space recommended) We cannot guarantee these specifications alone will be enough to run the game. Devices are made for different purposes, and not all lend themselves well for gaming. Also, the game may be unstable if your phone has a modified OS or a custom ROM. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    Maintenance Break

    To provide a stable gameplay environment, we will have regular, or irregular maintenance breaks. Starting a new game will be prohibited before the maintenance to avoid any undesirable circumstances. And players cannot access to the game during the maintenance break. Thank you for your understanding. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    LIKE & POPULARITY

    LIKE:

    Now you can use the "Like" and "Gift" buttons to show your feelings to other players.

     - You can use the "Like button" once to the same player on the same day.

     - Like rank can be seen in the ranking menu.

     - You can see who liked you in the like history in your profile.

     - Like rank does not reset.


    POPULARITY:

     - Receiving gifts increases your popularity.

     - Popularity rank does not reset.


    GIFT:

     - Send a gift to another player using 'gift icon'. Some gifts have a limit to buy.

    Gift - Price - Popularity - Limit

    Apple - Free - 10 popularity - 1 a day limit

    Apple-flavored Candy - 100 gold - 20 popularity - 5 a day limit

    Apple Juice - 250 gold - 50 popularity - 10 a day limit

    Apple Macaron - 50 diamond - 200 popularity - unlimited

    Apple Jam - 200 diamond - 1,000 popularity - unlimited

    Apple Pie - 1500 diamond - 10,000 popularity - unlimited

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [General]

    How to recruit Party members?

    You can pre-recruit party members for Duo, and Squad mode. Find your crew! - In-game "Recruit Party" channel [Chat > Recruit Party] to find the members. Or you can join the party that is already recruiting. - Find your friend outside of the game Our Royal Crown official community offers different options for you to find friends. *FLOOR looking for friends: https://rc-us.floor.line.games/bbs/community/friend_us/1 *Discord: https://discord.gg/htpu6f7qJc > find-crew channel! 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Account]

    Guest Account

    The guest account does not back up the stability of saving your game progression. Your game progression including billing information can be lost permanently by deletion of the client, device changing, or deletion of your account. It is not possible to recover the lost guest account. Please link your account for saving your game progress. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Account]

    Supporting Accounts

    Royal Crown supports account link with Google Play, Apple login, Facebook, and Line (for limited countries only). 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Account]

    How do I delete my account?

    Do you wish to delete your account? It takes 7 days after requesting account deletion. Once the deletion is completed, it is not possible to recover the account. [How-to] Lobby > Settings > Withdraw 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Account]

    Link your account for saving your game progress

    HOW-TO link account? - When you log in with a guest account, you will be asked to link your account. Simply follow the direction to link your account. Already started your game with a guest account? - Go to Setting - Link account 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Account]

    Account information

    - Go to 'Setting' in the Lobby - Check your account information 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Account]

    I want to change my linking account

    Once the account has been linked, it is permanent and not changeable. Please choose your linking account carefully. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Account]

    Banned account

    We want to provide a clean and comfortable gameplay environment for all our players. To do so, we need your cooperation. To protect our players as promised on our Terms of Sevice, restricted actions can be brought permanent banning without any notice. For more information on banning status, please contact us. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Account]

    I lost my login information

    We wish we could resolve your issue but have to ask you to contact Google Play, Apple, Facebook, or LINE support. We're sorry that this will take more time, but their access to your account information will help find an easier resolution. You can reach them right here. * Google Play https://support.google.com/googleplay * Apple https://support.apple.com * Facebook https://www.facebook.com/help/ * LINE https://help.line.me/ 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Account]

    Transferring your game data to another platform

    Do you wish to play Royal Crown on Steam and on your mobile? Royal Crown is providing One Time Password to transfer your game progress safely to another platform. Go to 'Connect Data' in 'Settings' and follow the direction for transferring your game progress.  

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Bug Report]

    Bug Report

    Thanks for reaching out. If you can't find any of our notice or an FAQ in-game, or on our Official community, what you’ve experienced may have caused by an in-game bug. If so, Do not hesitate to let us know by pressing the button below. - Royal Crown Facebook https://www.facebook.com/RoyalCrownGL/ - Royal Crown Discord https://discord.gg/htpu6f7qJc Whenever players submit error reports, we pass them to our game teams for investigation. Then, they try to reproduce the issue. If they can do that, we’re able to find a fix. Investigations may take a while depending on the complexity of the report, and how many similar reports have been submitted. We hope you understand. My apologies for the nuisance and I hope we can get to the bottom of this soon.


    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Bug Report]

    [Steam] Game Guard Error after 5/13

    Game Guard Error after 5/13 [Steam] If you are experiencing an issue regarding Game Guard, please follow the instruction. - Open Steam on your PC - Go to Library - Find Royal Crown - Right-click Royal Crown, find Properties... - Go to Properties > Local Files > Browse Local Files - Delete all files in the folder Re-starting the game after following the instruction. Game will be re-installed automatically.

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Bug Report]

    Unsupported Device

    Various Android devices operate differently, some of them designed without our content in mind.

    We do not guarantees optimal operation of the Royal Crown from the following devices:

    Samsung Galaxy J2 Prime

    VIVO Y69

    Samsung Galaxy J6(2018)

    Xiaomi Redmi 6A

    Redmi Note 3

    VIVO Y65

    Xiaomi Redmi 3

    Samsung Galaxy A31

    Samsung Galaxy J7 Prime

    Xiaomi Redmi 5A

    VIVO Y81i

    Xiaomi Redmi Note 5A

    Infinix Smart 4c

    Xiaomi Redmi 2

    Samsung Galaxy J7 Core

    Samsung Galaxy J4+

    VIVO Y71

    Samsung Galaxy J7(2016)

    Samsung Galaxy J7

    VIVO Y53i

    Xiaomi Redmi 4A

    Samsung Galaxy J7 Crown


    *Latest update: 2020-11-17

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Report hack and users]

    Fair Competition - Safe and Fair play

    We have a firm policy on 'using', 'attempting of using', and 'Creating' unauthorized third party programs. All players have agreed to only use our services, or any part of it, in a manner that is consistent with these Terms of Service. We are constantly and regularly monitoring abnormal activities in the game. Using unauthorized third-party programs may cause a permanent suspension without warning. We kindly ask you to respect others and compete fairly. If you notice any suspicious behavior, please let us know. Best regards, LINE GAMES 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Payment]

    I have an issue with my order

    HAVING TROUBLE PAYING FOR ORDER? Google, Apple, and Steam process all payments made through the Store. Payment does not make through LINE Games or LINE. If you try to buy something on the account but your payment is declined or won't process, please check your store payment information or contact support of your store. Google Play Support: https://support.google.com/googleplay/answer/1267137 App Store Support: https://support.apple.com/en-us/HT203005 Steam Support: https://help.steampowered.com/ DID NOT ORDER ARRIVE? If your order has not arrived yet, please try following steps: - Turn off the game client completely and re-open - Go to 'shop' > 'Diamonds', and try 'Restore' (Android, iOS only) When these steps don't help, please check your store receipt and contact us. We may need you to confirm that your purchase status as a success. HAVE LOST ACCESS TO THE ACCOUNT YOU MADE PURCHASES ON? Go to 'Settings', make sure you have logged in with the right account. Royal Crown supports Google Play, Apple login, Facebook, and LINE (for limited countries only). WOULD YOU LIKE TO CHANGE OR CANCEL THE ORDER? Unfortunately, purchases already made in the in-game shop are final and non-refundable.


    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Payment]

    Why did my Steam purchase fail? / I can't see the shop items

    Steam purchases can fail for a variety of reasons. - First, you'll want to ensure that this is not a delay issue. It's possible for the funds to take up to 10 minutes to reflect on your account (try logging all the way out of the game and back in.) - If you receive a window stating, "You may now close this window" instead of a purchase flow, then you most likely don't have the Steam overlay enabled. Learn how to enable it. - When you can't see the in-app purchase on Steam, please contact **Steam Support** for further assistance. *HAVING TROUBLE ACCESSING A STEAM COMMUNITY FEATURE? https://help.steampowered.com/en/ *Purchasing Issues https://support.steampowered.com/kb_article.php?ref=4453-WGHZ-7934 *Steam Community Overlay https://support.steampowered.com/kb_article.php?ref=9394-YOFV-0014&l= *Limited User Accounts https://support.steampowered.com/kb_article.php?ref=3330-IAGK-7663&l=english


    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Payment]

    Where is my order?

    Some items go to your account directly, and some go to your mailbox. Pop-up notifies where the items contain. If your purchase didn’t arrive instantly, please exit the game and log back in. A fresh connection with the server may help to fix your problem. If your order still hasn’t arrived following the restart, go to 'Shop' and press 'Restore Purchases'. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Payment]

    About in-app purchases and prices

    Royal Crown is free to download. Please note however that our game also offers entirely optional “in-app purchases”. 

    These purchases are never required to play the game but can be used to enhance some elements of gameplay. In-app purchases vary in price and quantity, range from ₩3,000.00 ~ ₩100,000.00  (without taxes) in google play stores, $2.99 ~ $89.99 in Steam for example in U.S. Tax can vary in regions.


    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Event]

    About Battle Pass

    Battle Pass is a seasonal event. Every season comes with a new Battle Pass. All the players can receive Free Pass. And Battle Pass requires some diamonds. Unlock reward tiers by earning Battle Stars! When the season ends, previous Battle Pass (including Free Pass) is no longer available. Do not forget to **claim all** the rewards before the season ends. Wish you the best, Champions! 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Event]

    Season Chest

    Season Chests are special Chests which available for a limited time of those seasons. Every season duration shows in the Battle Pass. If you wish to buy season chest, now may be the chance! 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Event]

    How to use Promo Code

    You may have a chance to get a promotion code, in various ways. To use the code: [for Android and Steam] go to 'Settings', press 'Coupon' [for iOS] go to [ https://coupon-front.line.games/sbc/RC?langCulture=en_US ], enter the code 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Event]

    Events

    We are notifying game and event news of Royal Crown through the game. And also on our official community. Check out our Facebook and Discord! [Facebook] https://www.facebook.com/RoyalCrownGL/ [Discord] https://discord.gg/htpu6f7qJc

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Royal Crown Creators]

    Royal Crown CREATORS

    Royal Crown CREATORS


    Attention please, Youtube, and other streaming creators!

    As we announced before, our creator sponsorship has been started.

    We are recruiting potential #RoyalCrown creators.


    What is the advantage to be part of Royal Crown creators?:

     - A welcoming gift!

     - Thumbnail design support for your video

     - Free champions

     - Promotion on Official Royal Crown channels

     - and more exclusive perks are awaits for you!


    Email us to apply here: 

    dl_royalcrown_creators@line.games


    with your channel URL, contact mail address.

    (We will individually contact the creators who satisfy the standards through the email you applied for.)

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Royal Crown Players Custom Game Support Program]

    Royal Crown Players Custom Game Support Program

    Royal Crown Players Custom Game Support Program


    Royal Crown supports players' custom game competition.

    Who wanna become a host of a Royal Crown game?


    We support:

    [30~90 players]

    - Basic support: 30,000 diamonds

    - Additional support: 1,000 diamond per 10 players

    [91~ players]

    - Basic support: 50,000 diamonds

    - Additional support: 1,000 diamond per 10 players

    e.g) 30-player competition will get 33,000 support. 

    30000+(3*1000)=33000


    Google forms (KO) - https://forms.gle/95PLRawjCMS3zaAb7

    Google forms (EN) - https://forms.gle/Rj1dJDGkP8Uib3wcA


    Please submit all the placings' exact rewards.

    e.g)

    1st - 1 player - 1,000 diamond

    2nd - 1 player - 900 diamond

    3rd - 1 player - 500 diamond

    4-10th - 400 diamond

    11-20th - 300 diamond

    21-30th  - 100 diamond

    Total support requests: 9200 diamond

    1000+900+500+(400x7)+(300x10)+(100x10)=9200


    [Players Custom Game Support Program] can apply only with Google forms.

    We do not submit with in-game support. Please use Google forms to apply.


    When your application accepted, we announce the competition information on the Discord channel: [#custom-game-support-사용자대회지원]

    We do not send any personal reply for the result. Please see the Discord channel for the accepted applications.


    *Royal Crown Discord Server: https://discord.gg/royalcrown


    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Suggestions]

    Where can I send in-game suggestions?

    First, thank you for your enthusiasm toward Royal Crown. Please feel free to send your suggestions anytime to our Customer Support. [How to send suggestions to our Customer Center] Go to Lobby > Settings > Support Or you can use our official community: [Facebook] https://www.facebook.com/RoyalCrownGL/ [Discord] https://discordapp.com/invite/wagUpT4 We always welcome new ideas and suggestions from you all. Thank you. 

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact
  • [Royal Crown Players Custom Game Support Program]

    Submitting the game result of [Players Custom Game Support Program]

    Submitting the game result of [Players Custom Game Support Program]

    The accepted game host must deliver the game result of all participants.

    We accept the game result with in-game support. (Other than in-game support inquiry does not acceptable)


    Royal Crown Players Custom Game Support Program


    [Game result]

    - Custom game code:

    - Placing and nickname of all participants:

    - Winners' rewards of each placing


    NOTE: 

    *When there are qualifying matches, and final, let us know the date and the results of all games.

    *Verification of game results could take over 1-2 weeks.

    *Rewards will be provided in 1 time-only coupon per account.

    *Reward can be canceled if we could not verify the winner's name.

    If you have more questions, we will provide additional answers through 1:1 Inquiry.Contact

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